Frequently Asked Questions

What forms of payment are accepted on Pilates Reformers Plus website?

We accept PayPal, Visa, MasterCard, Apple Pay, Discover card & American Express, PayPal Credit, and Klarna Financing option.

 

Where do you ship to?

We currently offer to ship only inside the United States to the lower 48 states. Shipping is free!

We currently do not ship to PO Boxes, Freight forwarders, Military addresses, Hawaii, Puerto Rico, and Alaska. 

 

How long will take to ship my order?

Our handling time is usually 3-5 business days, although we strive to fulfill all customer's orders as soon as possible.

 

How can I track my shipment?

Once your order has shipped, we will send you an email within 24 hours with the tracking information. If you do not receive tracking information from us within 6 business days of your order, feel free to follow up with us at info@pilatesreformersplus.com

 

When will I receive my order?

Your product is estimated to arrive within 7-10 business days with no guarantees.

 

If I have an issue with my product or I want to return it?

Please check our Return & Refund Policy or contact us using the contact form or email us at info@pilatesreformersplus.com and we will be happy to assist you.